Contact Us

Ask the Kinsa Customer Happiness Team

Getting Started

Order info, package contents, setup and care info, all contained here!
Frequently Asked Questions

Solutions for common questions
Troubleshooters

Having an issue setting up or using your Kinsa? Check here for solutions!

Promoted articles

How to take a temperature with the Kinsa QuickCare
Setting up your Kinsa QuickCare thermometer
Setting up your Kinsa thermometer
How to use a Smart Stick without a headphone jack (iPhone 7, 8 & X only)
Which phones work with Kinsa thermometers?
How can I download the Kinsa app?
How do I join the FLUency Group at my school?
What do the symbols (UPd, APP, Err) on the Quickcare display mean?
Android Nougat 7.0 + Issues Reported
Android - Troubleshooting Stick Setup or Temperature Reading errors
iOS - Troubleshooting Stick Setup or Temperature Reading errors
Troubleshooting: Connecting the Smart Ear to your iPhone

Kinsa