Orders from our website have a 30-day, money-back guarantee. That means, if for any reason, you want to return the Kinsa you bought directly from us within 30 days from the original date of purchase, we will refund the purchase price of the product.*
Since our orders ship for free, we cannot refund any shipping or postage costs from sending the Kinsa to you and we do not refund shipping costs for sending the Kinsa back.
If you wish to return a Kinsa, please see our product return article for further support.
*Note: All Kinsa website purchases related to affiliate incentivized campaigns where customers earn any rewards are final and no returns or refunds are allowed.