Smart Ear: Can it be connected with more than one phone?

Sadly, no. Your Smart Ear cannot be connected with more than one phone at a time.  The good news is you can however share a Kinsa account, with friends and family.  This way everyone can see the family's information when they use the same login credentials on their phones!

If you want to connect your Smart Ear with a new phone and you still have your old phone handy, turn off the Bluetooth on your old phone first. Then reset your Smart Ear by following these steps:

  1. Press and hold the smaller button on the side of your Smart Ear
  2. Next press and hold the large round button on the front of your Smart Ear
  3. Keep holding both buttons down for 5-7 seconds until the screen resets. When you hear two beeps several seconds apart, the reset is complete. 

Now you’re ready to connect with your new phone! Be sure to turn on Bluetooth on your new phone.

But if your Smart Ear is still having trouble with sending readings to your phone, follow the right guide for your phone below:

How to fix the connection between Smart Ear and iPhone

How to fix the connection between Smart Ear and Android