Articles in this section

• When taking a stick temperature the app gets stuck on the directions videos
• Android - Troubleshooting Stick Temperature Reading errors
• iOS - Troubleshooting Stick Temperature Reading errors
• iOS - Reading or Setup error 100, 101, 102, 108 or “Stick is too warm” message
• iOS - Reading error 5:2 or no response when taking reading
• Android - Reading error 5:2 or “Too Fast!” message
• iOS - Reading error 4096 or “Oops! The reading failed (100)”
• Android - Reading error 4096 or “Warning! Please check the connection between your thermometer and mobile device”
• Android - Reading error “Please calibrate your thermometer before starting reading.”