Android - Errors 2:1, 2:2, or 2:3

These error messages usually have a simple solution, but the first thing to check is the compatibility of your phone by accessing this list:

Which smartphones work with the Kinsa?

 

Any errors received on phones not on the list indicate the Kinsa app is not compatible.

If your phone is on the list, follow the troubleshooting article below for step-by-step instructions to resolve the error:

Android - Troubleshooting Stick Setup and Calibration issues

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