Setting up your Kinsa QuickCare thermometer

Getting started with your QuickCare thermometer is super quick and easy! Here's how:

  1. Download the Kinsa app from the Apple App Store or Google Play Store.
  2. Enable Bluetooth on your phone.
  3. Launch the Kinsa app.
  4. Tap More > Add a New Thermometer
  5. Tap QuickCare
  6. Turn on QuickCare

Within 10 seconds, you should see a prompt asking you to "Ignore" or "Connect." If you see this, tap "Connect" and go through the setup flow.

In the future, be sure to open your Kinsa app during or after temperature taking to take advantage of all of Kinsa's smart features and guidance.

 

Connection Issues

If your QuickCare doesn't connect after the following the steps above, try this to correct it:

  1. Turn off QuickCare by holding down the button (if it is on)
  2. Force Quit your Kinsa app
  3. Turn Airplane mode on
  4. Turn Airplane mode off
  5. Ensure Bluetooth is enabled on your phone
  6. Open the Kinsa app
  7. (iOS) Tap More > Add a New Thermometer / (Android) Tap  in the top left, then  Add a New Thermometer in the drop down menu.
  8. Tap QuickCare
  9. Turn on QuickCare


Within 10 seconds, you should see a prompt asking you to "Ignore" or "Connect." If you see this, tap "Connect" and go through the setup flow.

If you still have an issue after following these steps, we want to know!  Reach out to our Customer Happiness team at KinsaHealth.com/ContactUs for quick assistance.

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