We currently only offer (very fast, very thorough) support via email. With a team as tiny as ours, we found that offering support via phone led to long hold times and more frustration.
To mitigate that, we also keep our Help Center updated with the Kinsa community's most frequently-asked questions. If you're trying to reach us for help, here's what we suggest:
- If you don't have it open already, click the Get Help button in the lower right corner of your screen, or the Contact Us button at the top of this page.
- Type your question to search our Help Center for answers.
- If you find an answer to your question, great! Select Yes to indicate we've answered your question.
- If you don't find an answer to your question, scroll down past the Help Center and tap Contact Support. The question you already typed in will be sent to our team and we'll endeavor to respond to you within two business hours!