How to fix a stiff button on a QuickCare

For some people with a brand new Kinsa QuickCare thermometer, the button can be a bit stiff at first, though it does loosen up after a few uses.

But if your QuickCare's button is having trouble, we recommend using the edge of your nail (not the pad of your finger) to push the button down. Alternatively, you can push the button against a hard surface, like a table, instead.

But if your QuickCare's button still refuses to be pushed around, use the Get Help button at the bottom right of this screen to contact our Customer Happiness team and we'll take care of it for you!