Smart Ear turns off when taking a temperature

Is your Smart Ear thermometer turning off when you take a temperature?

Most often this is caused by holding the button down when taking a reading, which turns the thermometer off, rather than quickly pressing and releasing the button. This is super easy to fix and in three easy steps, we can get you taking great temperatures in no time. Follow these steps below:

  1. Click the large round button on your Smart Ear to turn it on. Please make sure to press and release, don’t press and hold. 
  2. Insert the thermometer snugly into your ear canal. Follow the technique in this video to get great readings.
  3. Click and release the button one more time, and the thermometer will beep when the reading is complete. You can then remove the thermometer to see the reading.