How to withdraw from the FLUency program


We’ll be sad to see you go, but if you’d like to withdraw your school(s) from the Kinsa FLUency program! Please send an email to our Customer Happiness Team at and let us know you’d like to withdraw. 

  • Include the email address associated with your school portal, and the name of the school(s) you wish to withdraw. 
  • You'll be asked to complete a 1-minute survey. Our goal is to continuously improve this program and your feedback helps tremendously with our efforts. 

The last thing you'll want to do to complete your withdrawal is to unsubscribe from our emails:

  1. Open any email from Kinsa about the FLUency program
  2. Scroll all the way down to the bottom
  3. Click the Unsubscribe link
  4. On the next screen, click the Unsubscribe me from all mailing lists button
  5. You're done! We'll take care of the rest and make sure your school is removed from our system