My thermometer was shipped but I didn't get it. Where is it?

If you got an email saying that your free thermometer from the FLUency School Health program was shipped out, but it's now been a while and you haven't received it yet, contact your school nurse or principal.

Free smart thermometers through our FLUency School Health program are shipped in batches to your child's school - not to your home.

The shipment may have arrived at the school, but the school nurse or principal may not have gotten around to opening up the package and giving them out to students yet. 

As you know, school nurses and principals are incredibly busy. But it's also very important that you get the free thermometer you ordered. Politely and respectfully follow up with your school's nurse or principal to find out when you will receive your free thermometer.