General Questions

General Product Questions

• What should I do if my thermometer is broken?
• Contact Us
• Do Kinsa Thermometers Have Latex?
• Difference between Kinsa model numbers
• How to set up your Kinsa thermometer for the first time
• Where can I find the user manual for my Kinsa?

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Questions for Kinsa

• Got feedback for Kinsa? Tell us about it!
• COVID-19 and Kinsa FAQs
• How to Unsubscribe
• How to place a bulk thermometer order
• Do you have a phone number I can call?
• Managing your data with Kinsa

Accuracy

• Can Kinsa thermometers be used for BBT tracking?

Orders and Shipping

• What is Kinsa's return policy?
• Where can I buy a Kinsa smart thermometer?
• What's the status of my order?
• How do I change the shipping address on my order?
• How do I cancel my order?