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Kinsa Help Center
  1. Kinsa Help Center
  2. Getting Started

Getting Started

Order details, package contents, setup, and care information.

First Time Setup

  • Troubleshooting Quick Links
  • How do I set up my Kinsa for the first time?
  • How to use a Kinsa thermometer with multiple devices

Accuracy

  • How accurate are Kinsa thermometers?
  • Can Kinsa thermometers be used for BBT tracking?
  • Why does my thermometer always read 98.6°F?

Orders and Shipping

  • Where can I buy a Kinsa smart thermometer?
  • What's the status of my order?
  • How do I change the shipping address on my order?
  • How do I cancel my order?
  • How can I return my order for a refund?

General Questions

  • How to Contact Kinsa for Large Thermometer Orders?
  • Do Kinsa Thermometers Have Latex?
  • Difference between Kinsa model numbers
  • How to set up your Kinsa thermometer for the first time
  • Where can I find the user manual for my Kinsa?
  • Do you have a phone number I can call?
See all 12 articles

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